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Privacy Policy

Effective March 6, 2026 — Last Updated March 6, 2026

1. Introduction

The Unibrow (“we,” “us,” or “our”) is a biannual print and digital arts and culture magazine. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at theunibrow.com (the “Site”), subscribe to our magazine, purchase back issues, sign up for our newsletter, or otherwise interact with us.

By using the Site, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Subscribe to the magazine: Name, email address, shipping address (for print subscriptions), and payment information processed through Stripe.
  • Purchase back issues: Name, email address, shipping address, and payment details processed through Stripe.
  • Sign up for our newsletter: Email address and any preferences you indicate.
  • Create an account: Name, email address, and a password (stored in hashed form).
  • Contact us: Any information you include in a message or inquiry.

2.2 Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

  • IP address and approximate geolocation
  • Browser type, operating system, and device information
  • Pages viewed, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies (see Section 6)

2.3 Information from Third-Party Services

We may receive limited information from third-party services we use, including:

  • Stripe: Transaction confirmation, subscription status, and billing details. We do not store your full credit card number on our servers.
  • Klaviyo: Email engagement data (opens, clicks) and subscriber segmentation information.
  • Google Maps / Places API: Address validation and autocomplete data entered during checkout.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Subscription fulfillment: To process and deliver your print and/or digital subscription, manage renewals, and handle customer service inquiries.
  • Order processing: To fulfill back-issue purchases, process payments, and arrange shipping.
  • Communications: To send transactional emails (order confirmations, shipping updates, subscription notices) via Resend, and marketing emails via Klaviyo with your consent.
  • Content personalization: To manage access to paywalled content based on your subscription status.
  • Analytics and improvement: To understand how visitors use the Site, improve our content and user experience, and diagnose technical issues.
  • Marketing attribution: To track the source of new subscriptions using referral parameters for internal analytics.
  • Legal compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

  • Service providers: We share data with trusted third-party services that help us operate our business:
    • Stripe — payment processing and subscription management
    • Klaviyo — email marketing and subscriber segmentation
    • Resend — transactional email delivery
    • Digital Ocean — website hosting
    • Google — address autocomplete via Maps/Places API
    • Adobe — web font delivery via Typekit
  • Legal requirements: If required by law, subpoena, court order, or to protect our rights, safety, or property.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Payment Processing

All payment transactions are handled by Stripe, a PCI DSS Level 1 certified payment processor. When you subscribe or make a purchase, your payment information is transmitted directly to Stripe via their secure checkout interface. We do not receive, process, or store your full credit card number, CVV, or other sensitive payment card data on our servers.

Stripe’s handling of your payment information is governed by their privacy policy, available at stripe.com/privacy. We receive only the information necessary to confirm transactions and manage subscriptions, such as the last four digits of your card, expiration date, and billing address.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session and authentication state
  • Remember your preferences
  • Analyze Site traffic and usage patterns
  • Track promotional campaign effectiveness (e.g., referral source parameters)

You can control cookies through your browser settings. Disabling cookies may affect certain functionality, such as staying logged in or accessing subscriber-only content.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

  • Active subscription data is retained for the duration of your subscription and a reasonable period afterward for re-subscription offers and customer service.
  • Transaction records are retained as required for accounting, tax, and legal compliance purposes.
  • Newsletter subscriber data is retained until you unsubscribe.
  • Account data is retained until you request deletion.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access and portability: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Opt-out of marketing: Unsubscribe from marketing emails at any time via the link in any email or by contacting us directly.
  • Manage your subscription: Access the Stripe Customer Portal to update payment methods, view invoices, or cancel your subscription.

To exercise any of these rights, please contact us using the information in Section 12.

9. California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights, including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.

To submit a CCPA request, please contact us using the information in Section 12. We will verify your identity before processing your request.

10. Children’s Privacy

The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us.

11. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including encrypted connections (TLS/SSL), hashed password storage, and secure third-party integrations. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

The Unibrow
Email: info@the-unibrow.com
Website: the-unibrow.com

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.